IMPORTANT: Please note that this website is not affiliated with the Driver Vehicle and Licensing Agency (DVLA), the UK government or any official body. We provide an independent checking service (see details of our offer in our website) which cannot be obtained from the DVLA. If you apply directly to the DVLA without using our service, you will only have to pay the official fee and not our service fee. The fees comprises our service fee of £57.60 and the DVLA official fee if applies. By using this website you agree that you understand this disclaimer. OK

Answers​ ​to ​ ​some ​ ​of ​ ​your​ ​most frequently​ ​asked ​ ​questions:


I'm ​ ​from ​ ​overseas, ​ ​can ​ ​you ​ ​help ​ ​me ​ ​complete ​ ​the ​ ​process?

Yes, ​ ​of ​ ​course ​ ​we ​ ​can ​ ​help. ​ ​We ​ ​start ​ ​by ​ ​asking ​ ​you ​ ​a ​ ​series ​ ​of ​ ​questions, ​ ​similar ​ ​to what ​ ​the ​ ​Driver ​ ​and ​ ​Vehicle ​ ​Licensing ​ ​Agency ​ ​will ​ ​ask. ​ ​Once ​ ​submitted ​ ​we ​ ​then check ​ ​your ​ ​application ​ ​for ​ ​mistakes ​ ​and ​ ​errors. ​ ​When ​ ​all ​ ​that's ​ ​done, ​ ​we ​ ​send ​ ​it straight ​ ​to ​ ​the ​ ​Driver ​ ​and ​ ​Vehicle ​ ​Licensing ​ ​Agency. ​ ​You ​ ​can ​ ​relax, ​ ​because ​ ​your application ​ ​is ​ ​in ​ ​safe ​ ​hands.

I ​ ​need ​ ​to ​ ​renew ​ ​my ​ ​staffs ​ ​driving ​ ​licences, ​ ​can ​ ​you ​ ​process ​ ​multiple ​ ​licences under ​ ​one ​ ​order?

Yes, ​ ​we ​ ​can ​ ​help ​ ​you ​ ​and ​ ​your ​ ​business. ​ ​We ​ ​start ​ ​by ​ ​sending ​ ​each ​ ​of ​ ​your ​ ​staff ​ ​that need ​ ​their ​ ​licence ​ ​renewed ​ ​a ​ ​series ​ ​of ​ ​questions, ​ ​similar ​ ​to ​ ​what ​ ​the ​ ​Driver ​ ​and Vehicle ​ ​Licensing ​ ​Agency ​ ​will ​ ​ask. ​ ​We ​ ​then ​ ​take ​ ​all ​ ​of ​ ​these ​ ​applications ​ ​and ​ ​check each ​ ​one ​ ​carefully ​ ​for ​ ​mistakes ​ ​and ​ ​errors. ​ ​When ​ ​all ​ ​that's ​ ​done, ​ ​we ​ ​send ​ ​each application ​ ​separately ​ ​to ​ ​the ​ ​Driver ​ ​and ​ ​Vehicle ​ ​Licensing ​ ​Agency. ​ ​You ​ ​can ​ ​relax, because ​ ​your ​ ​business ​ ​is ​ ​in ​ ​safe ​ ​hands.

What ​ ​is ​ ​a ​ ​photocard ​ ​driving ​ ​licence?

It's ​ ​the ​ ​standard ​ ​UK ​ ​driving ​ ​licence. ​ ​It ​ ​is ​ ​a ​ ​pink ​ ​card ​ ​with ​ ​the ​ ​photo ​ ​of ​ ​the ​ ​driver ​ ​on the ​ ​front.

These ​ ​cards ​ ​were ​ ​first ​ ​issued ​ ​in ​ ​1998 ​ ​and ​ ​they're ​ ​the ​ ​only ​ ​type ​ ​of ​ ​driving ​ ​licence ​ ​the Driver ​ ​and ​ ​Vehicle ​ ​Licensing ​ ​Agency ​ ​currently ​ ​issues.

You ​ ​may ​ ​have ​ ​an ​ ​old ​ ​style ​ ​paper ​ ​licence ​ ​- ​ ​that's ​ ​a ​ ​different ​ ​type ​ ​of ​ ​licence ​ ​which ​ ​is still ​ ​valid. ​ ​You ​ ​can ​ ​apply ​ ​to ​ ​change ​ ​this ​ ​type ​ ​of ​ ​licence ​ ​for ​ ​a ​ ​photocard ​ ​driving ​ ​licence through ​ ​us ​ ​- ​ ​we ​ ​do ​ ​charge ​ ​a ​ £48 ​ ​+ ​ ​VAT ​ ​fee ​ ​to ​ ​do ​ ​this ​ ​for ​ ​you.

Why ​ ​would ​ ​I ​ ​need ​ ​to ​ ​renew ​ ​my ​ ​driving ​ ​licence?

It's ​ ​a ​ ​legal ​ ​requirement ​ ​to ​ ​renew ​ ​your ​ ​driving ​ ​licence ​ ​card ​ ​every ​ ​ten ​ ​years, ​ ​and ​ ​there are ​ ​quite ​ ​a ​ ​few ​ ​reasons ​ ​to ​ ​make ​ ​sure ​ ​you ​ ​have ​ ​a ​ ​valid ​ ​licence:

  • It's ​ ​illegal ​ ​to ​ ​drive ​ ​without ​ ​a ​ ​valid ​ ​licence
  • You ​ ​can ​ ​be ​ ​fined ​ ​up ​ ​to ​ £1,000 ​ ​if ​ ​you're ​ ​stopped ​ ​by ​ ​police
  • You ​ ​may ​ ​face ​ ​difficulties ​ ​with ​ ​​ ​car ​ ​insurance ​ ​if ​ ​you ​ ​are ​ ​driving ​ ​with ​ ​an ​ ​expired licence
  • You ​ ​may ​ ​be ​ ​breaking ​ ​local ​ ​laws ​ ​when ​ ​driving ​ ​abroad
  • Car ​ ​hire ​ ​firms ​ ​may ​ ​deem ​ ​your ​ ​licence ​ ​to ​ ​be ​ ​invalid

It's ​ ​important ​ ​that ​ ​driving ​ ​licences ​ ​are ​ ​updated ​ ​every ​ ​10 ​ ​years. ​ ​Having ​ ​an ​ ​up ​ ​to ​ ​date licence ​ ​will ​ ​mean ​ ​you ​ ​have ​ ​the ​ ​latest ​ ​security ​ ​features ​ ​to ​ ​protect ​ ​you ​ ​against ​ ​fraud. This ​ ​will ​ ​also ​ ​help ​ ​prevent ​ ​driving ​ ​licence ​ ​impersonation, ​ ​stopping ​ ​disqualified ​ ​and dangerous ​ ​drivers ​ ​taking ​ ​to ​ ​our ​ ​roads.

Am ​ ​I ​ ​due ​ ​to ​ ​renew?

Wave ​ ​goodbye ​ ​to ​ ​that ​ ​old ​ ​driving ​ ​licence ​ ​because ​ ​we'll ​ ​help ​ ​you ​ ​renew ​ ​your ​ ​driving licence ​ ​for ​ ​just ​ ​£48 ​ ​+ ​ ​VAT. ​ ​For ​ ​that, ​ ​we ​ ​will ​ ​ask ​ ​you ​ ​to ​ ​submit ​ ​your ​ ​details ​ ​to ​ ​the ​ ​best of ​ ​your ​ ​knowledge. ​ ​Our ​ ​accounts ​ ​team ​ ​will ​ ​then ​ ​look ​ ​through ​ ​your ​ ​application ​ ​to make ​ ​sure ​ ​everything ​ ​is ​ ​correct, ​ ​before ​ ​applying ​ ​directly ​ ​to ​ ​the ​ ​Driver ​ ​and ​ ​Vehicle Licensing ​ ​Agency ​ ​on ​ ​your ​ ​behalf.

You ​ ​can ​ ​have ​ ​your ​ ​entitlement ​ ​to ​ ​drive ​ ​withdrawn ​ ​(you ​ ​will ​ ​not ​ ​be ​ ​allowed ​ ​to ​ ​drive) ​ ​or you ​ ​can ​ ​be ​ ​fined ​ ​£1,000 ​ ​for ​ ​having ​ ​a ​ ​licence ​ ​with ​ ​out ​ ​of ​ ​date ​ ​information, ​ ​so ​ ​it's ​ ​best not ​ ​to ​ ​take ​ ​any ​ ​chances.

When ​ ​do ​ ​I ​ ​need ​ ​to ​ ​renew ​ ​my ​ ​photocard ​ ​driving ​ ​licence?

At ​ ​least ​ ​every ​ ​10 ​ ​years ​ ​up ​ ​to ​ ​the ​ ​age ​ ​of ​ ​70. ​ ​Your ​ ​licence ​ ​will ​ ​expire ​ ​10 ​ ​years ​ ​after ​ ​it was ​ ​last ​ ​renewed.

How ​ ​do ​ ​I ​ ​know ​ ​if ​ ​my ​ ​driving ​ ​licence ​ ​has ​ ​expired?

On ​ ​your ​ ​card ​ ​there ​ ​is ​ ​an ​ ​expiry ​ ​date. ​ ​Each ​ ​section ​ ​of ​ ​your ​ ​card ​ ​is ​ ​numbered, ​ ​with ​ ​1-3 being ​ ​your ​ ​name ​ ​and ​ ​date ​ ​of ​ ​birth.

You ​ ​need ​ ​to ​ ​look ​ ​at ​ ​4b ​ ​as ​ ​this ​ ​is ​ ​the ​ ​valid ​ ​to ​ ​date ​ ​of ​ ​your ​ ​card.

What ​ ​if ​ ​I ​ ​have ​ ​an ​ ​old ​ ​style ​ ​paper ​ ​driving ​ ​licence?

Unless ​ ​you ​ ​have ​ ​reached ​ ​the ​ ​age ​ ​of ​ ​70, ​ ​or ​ ​your ​ ​details ​ ​have ​ ​changed ​ ​since ​ ​your licence ​ ​was ​ ​issued, ​ ​you ​ ​don't ​ ​need ​ ​to ​ ​renew ​ ​your ​ ​paper ​ ​driving ​ ​licence. You ​ ​can ​ ​still ​ ​upgrade ​ ​your ​ ​paper ​ ​licence ​ ​at ​ ​any ​ ​time ​ ​by ​ ​applying ​ ​to ​ ​exchange ​ ​it ​ ​for ​ ​a photocard.

How ​ ​can ​ ​I ​ ​review ​ ​my ​ ​photocard ​ ​driving ​ ​licence?

You ​ ​should ​ ​receive ​ ​a ​ ​D798 ​ ​renewal ​ ​notification ​ ​through ​ ​the ​ ​post ​ ​two ​ ​months ​ ​before your ​ ​licence ​ ​expires.

You ​ ​can ​ ​then ​ ​choose ​ ​to ​ ​use ​ ​the ​ ​Driver ​ ​and ​ ​Vehicle ​ ​Licensing ​ ​Agency ​ ​directly through ​ ​GOV.UK, ​ ​which ​ ​there ​ ​may ​ ​or ​ ​may ​ ​not ​ ​be ​ ​a ​ ​fee ​ ​to ​ ​pay ​ ​- ​ ​depending ​ ​on ​ ​the licence ​ ​type ​ ​you ​ ​require. ​ ​You ​ ​also ​ ​have ​ ​the ​ ​option ​ ​of ​ ​using ​ ​the ​ ​Post ​ ​Office ​ ​or ​ ​our service, ​ ​however ​ ​both ​ ​of ​ ​these ​ ​options ​ ​do ​ ​charge ​ ​a ​ ​fee ​ ​for ​ ​completing ​ ​and submitting ​ ​the ​ ​application ​ ​for ​ ​you.

What ​ ​if ​ ​I ​ ​don't ​ ​have ​ ​my ​ ​D798 ​ ​Renewal ​ ​Reminder?

If ​ ​your ​ ​personal ​ ​details ​ ​haven't ​ ​changed, ​ ​you ​ ​can ​ ​still ​ ​use ​ ​the ​ ​our ​ ​service. ​ ​If ​ ​your details ​ ​have ​ ​changed ​ ​or ​ ​you ​ ​are ​ ​unable ​ ​to ​ ​provide ​ ​both ​ ​parts ​ ​of ​ ​the ​ ​licence ​ ​you ​ ​will need ​ ​to ​ ​apply ​ ​directly ​ ​to ​ ​the ​ ​Driver ​ ​and ​ ​Vehicle ​ ​Licensing ​ ​Agency ​ ​directly ​ ​through GOV.UK.

What's ​ ​the ​ ​paper ​ ​counterpart?

It's ​ ​the ​ ​document ​ ​that ​ ​came ​ ​with ​ ​your ​ ​photocard ​ ​driving ​ ​licence, ​ ​if ​ ​you ​ ​received ​ ​your licence ​ ​after ​ ​1998, ​ ​you'll ​ ​have ​ ​one.

It'll ​ ​have ​ ​the ​ ​code ​ ​D740 ​ ​in ​ ​the ​ ​top ​ ​right ​ ​hand ​ ​corner ​ ​and ​ ​say ​ ​‘Counterpart ​ ​driving licence' ​ ​at ​ ​the ​ ​top, ​ ​along ​ ​with ​ ​your ​ ​name ​ ​and ​ ​address.

It's ​ ​different ​ ​from ​ ​an ​ ​older-style ​ ​paper ​ ​driving ​ ​licence, ​ ​so ​ ​make ​ ​sure ​ ​you ​ ​don't confuse ​ ​the ​ ​two.

How ​ ​can ​ ​I ​ ​show ​ ​someone ​ ​else ​ ​my ​ ​driving ​ ​record?

If ​ ​you're ​ ​applying ​ ​for ​ ​a ​ ​new ​ ​job, ​ ​hiring ​ ​a ​ ​car, ​ ​or ​ ​just ​ ​need ​ ​to ​ ​show ​ ​someone ​ ​else ​ ​your driving ​ ​record, ​ ​you'll ​ ​need ​ ​to ​ ​use ​ ​the ​ ​Driver ​ ​and ​ ​Vehicle ​ ​Licensing ​ ​Agency's ​ ​Share Driving ​ ​Licence ​ ​service.

To ​ ​do ​ ​this, ​ ​you'll ​ ​need ​ ​your ​ ​driving ​ ​licence ​ ​number, ​ ​your ​ ​National ​ ​Insurance ​ ​number, and ​ ​your ​ ​driving ​ ​licence ​ ​postcode.

  • Log ​ ​on ​ ​to ​ ​Driver ​ ​and ​ ​Vehicle ​ ​Licensing ​ ​Agency's ​ ​Driving ​ ​Licence ​ ​service ​ ​on GOV.UK
  • Click ​ ​‘Share ​ ​your ​ ​licence ​ ​information', ​ ​follow ​ ​the ​ ​instructions ​ ​and ​ ​make ​ ​a ​ ​note of ​ ​your ​ ​code
  • This ​ ​code ​ ​can ​ ​only ​ ​be ​ ​used ​ ​once. ​ ​To ​ ​share ​ ​your ​ ​driving ​ ​record ​ ​again ​ ​or ​ ​with someone ​ ​else, ​ ​you'll ​ ​need ​ ​a ​ ​new ​ ​code
  • You ​ ​can ​ ​share ​ ​this ​ ​code ​ ​with ​ ​whoever ​ ​needs ​ ​to ​ ​see ​ ​your ​ ​driving ​ ​record. ​ ​For example ​ ​car ​ ​hire ​ ​companies ​ ​or ​ ​employers. ​ ​You ​ ​will ​ ​also ​ ​need ​ ​to ​ ​supply ​ ​them with ​ ​​ ​the ​ ​last ​ ​8 ​ ​digits ​ ​of ​ ​your ​ ​driving ​ ​licence ​ ​number
  • They ​ ​can ​ ​then ​ ​look ​ ​up ​ ​your ​ ​driving ​ ​record ​ ​on ​ ​GOV.UK

Why ​ ​are ​ ​the ​ ​Driver ​ ​and ​ ​Vehicle ​ ​Licensing ​ ​Agency ​ ​getting ​ ​rid ​ ​of ​ ​the counterpart?

This ​ ​is ​ ​all ​ ​to ​ ​simplify ​ ​the ​ ​Driver ​ ​and ​ ​Vehicle ​ ​Licensing ​ ​Agency's ​ ​services ​ ​– ​ ​which should ​ ​mean ​ ​fewer ​ ​forms ​ ​and ​ ​documents ​ ​to ​ ​keep ​ ​track ​ ​of.

I'm ​ ​hiring ​ ​a ​ ​vehicle ​ ​on ​ ​holiday ​ ​– ​ ​what ​ ​should ​ ​I ​ ​do?

Since ​ ​8 ​ ​June ​ ​2015, ​ ​British ​ ​holidaymakers ​ ​may ​ ​need ​ ​to ​ ​pack ​ ​a ​ ​special ​ ​code ​ ​from ​ ​the the ​ ​Driver ​ ​and ​ ​Vehicle ​ ​Licensing ​ ​Agency ​ ​to ​ ​hire ​ ​a ​ ​vehicle.

This ​ ​is ​ ​because ​ ​the ​ ​paper ​ ​counterpart ​ ​to ​ ​the ​ ​photocard ​ ​driving ​ ​licence, ​ ​the ​ ​bit ​ ​that shows ​ ​your ​ ​​ ​entitlements ​ ​and ​ ​any ​ ​endorsements ​ ​– ​ ​is ​ ​no ​ ​longer ​ ​valid ​ ​and ​ ​issued ​ ​by the ​ ​Driver ​ ​and ​ ​Vehicle ​ ​Licensing ​ ​Agency.

Make ​ ​sure ​ ​you ​ ​check ​ ​with ​ ​your ​ ​hire ​ ​company ​ ​what ​ ​documents ​ ​they ​ ​will ​ ​want ​ ​to ​ ​see.

Holidaymakers ​ ​who ​ ​need ​ ​to ​ ​share ​ ​their ​ ​driving ​ ​history ​ ​should ​ ​use ​ ​the ​ ​Driver ​ ​and Vehicle ​ ​Licensing ​ ​Agency's ​ ​Share ​ ​Driving ​ ​Licence ​ ​service ​ ​to ​ ​generate ​ ​a ​ ​unique ​ ​code to ​ ​share ​ ​their ​ ​licence ​ ​details ​ ​with ​ ​the ​ ​hire ​ ​company